Your questions answered
Plants & Grow Club
How do I get a plant?
This is for Grow Club members only. If you are not yet a member, apply to join the Grow Club (it’s free), otherwise keep reading.
- WhatsApp us to arrange collection/courier.
- LANSERIA COLLECTION:
Let us know what day and time you’d like to visit the nursery and we’ll confirm your appointment. Appointments are available between 9 am and 4 pm on weekdays (3 pm on Fridays) and between 10 am and 2 pm on Saturdays and public holidays. - COURIER:
If you are too far from the nursery for a physical visit, let us know which plants you want (selected plants only) and we can arrange courier. Full payment secures your order. - ROOTED CUTS ON ORDER:
Message us to order rooted cuts from our mother bank. - DF INDEPENDENT ORDERS:
Please liaise directly with the relevant DF Independent nursery.
How do I become a Grow Club member?
- Complete the application form.
- We will review your application and, if approved, send you your unique member number. This is the basic membership.
- You will also receive an invitation to be added to our WhatsApp Community.
- Once you adopt your first plant from us, you will be upgraded to full membership.
How much does Grow Club membership cost?
- Basic membership is free of charge.
- Full membership requires that you buy a plant from our Lanseria nursery or one of our DF Independent operators (we will verify your purchase before upgrading your membership). There are no additional fees.
Where can I see what plants you have?
Our lists are live (you can see changes as they are updated) on our Lists page, or click on the relevant link in the footer of our website. You may also request the list via WhatsApp or Email (note we respond best via WhatsApp).
Grow club members can join our DFGC Community on WhatsApp to receive the notice of special offers and events.
Note: Plant adoption is for members only.
Do you sell autoflower plants?
No, all our plants are photoperiod.
Are your plants feminised?
All our plants are cloned from mothers, so whether originally from feminised seeds, or females selected from regular seeds, they are all guaranteed female, unless clearly specified otherwise.
What sizes are your plants?
We have small, medium and large plants.
- Smalls are in a 0.75 L plastic bag. Their height can vary between 10 & 30 cm from the surface of the soil.
- Mediums are in a 2.5 L plastic bag and can vary between 30 cm and 1 meter in height.
- Larges are in a 8 L plastic bag and can vary between 50 cm and 1.5 m in height.
Below is an generic indication of plant sizes. There are two larges, two mediums, and two smalls in a row.
Pricing
What is adoption?
The “adoption” terminology stems from when it was illegal to sell plants. We offered the option of adopting them and the adoption fee would go towards our cost of growing the plant until you take her home (grow medium, nutrients, time, space, labour, etc).
In 2024, the Cannabis for Private Purposes Act (CfPPA) was gazetted, and it redefined cannabis to exclude plants in their vegetative state.
So while the CfPPA has not yet commenced, we believe the intent and spirit of the law is that there are no restrictions on the sale of plants, as long as they are in their vegetative state.
What are your prices?
Dagga Farmacy charges the following:
- Rooted cuts – in a jiffy glue plug – R100 each
- Small plants – in a 0.75 L bag – R100 each
- Medium plants – in a 2.5 L bag – R300 each
- Large plants – in a 8 L bag – R550 each
Each DF Independent operator may have their own pricing schedule.
If their pricing is different from our main pricing, check if there is a discount for DFGC Members.
How do I pay for my plants?
Dagga Farmacy accepts cash, card and instant EFT.
Each DF Independent operator will have their own payment methods.
Please do not make any payments until your order is confirmed.
Location & Contact
Where are you based?
Our main nursery is in Lanseria, Gauteng from where we can courier small and medium plants.
Visits are by appointment only, and for members only.
There are also a growing number of DF Independent nurseries: independently owned and operated nurseries with the same trusted genetics and quality standards you have come to expect from Dagga Farmacy.
Visit dagga.farm/locations to see which nursery is closest to you.
Do you courier plants?
Yes, we courier small and medium plants from our Lanseria nursery.
The shipping fee is generally around R160 for up to 12 small plants, and around R450 for up to 8 medium plants.
We send it on a Monday, and it usually arrives within the week, and the plants are fine for that time.
However, the risk remains yours. If the couriers mishandle the boxes, the plants can arrive damaged and they will need an experienced hand to nurture them back to vitality.
See our T&Cs for further information.
Please note, not all plants on our availability list will be suitable to courier. If the plant is too tall for the box, it risks being damaged in transit. We will communicate this with you during the order process.
How do I collect my plants?
You are welcome to collect from our Lanseria nursery – just arrange a day and time with us beforehand. We will confirm your appointment and send you our location.
For DF Independent nurseries, please liaise directly with the relevant nursery.
What are your hours?
The Dagga Farmacy admin office is open between 9am and 4pm on weekdays. Appointments for our Lanseria nursery are available for the following hours:
- Monday to Thursday: 9 am – 4 pm.
- Friday: 9 am – 3 pm.
- Saturday: 10 am – 2 pm.
- Sunday: Closed.
Our hours on a public holiday are 10 am – 2 pm, except when otherwise stated.
Each DF Independent operator may have their own operating hours. Please check with each relevant location at dagga.farm/locations.
What is the best way to contact you?
To contact Dagga Farmacy, message us on WhatsApp. It is by far the best way to contact us.
We prefer text messages, but can work with voice notes if needed. Note, we do not accept calls.
Since the vast majority of our conversations are on WhatsApp, we sometimes forget to check emails. The busier we get, the less we engage on social media, so while we appreciate you following us on Facebook, Instagram, YouTube, and LinkedIn, it is always best to send us a WhatsApp if you want to get in touch.
Why don't you accept phone calls?
- Phone calls are invasive. It means we have to drop everything we are busy with and give our full attention to whoever is phoning. It is also disrespectful to the people who are here by appointment. We are happy to receive voice notes if that helps you.
- We seldom have the phone with us. WhatsApp and Email are set up on our laptops and we respond from there. Please do not send us an SMS. We do not get those.
- Our messaging platforms serve as a record of our conversation with you. We are able to keep track of what you ordered, what we discussed and whether we already gave you any information you may need.
Note, we do not like disappearing messages. As a grow club member, your conversations with us are private and confidential, and we have nothing to hide. Please do not switch on disappearing messages sooner than 90 days.
Refund Policy
Pests
We do everything in our power to prevent pests on our plants. Should your plants arrive infested with pests, we will immediately replace them or refund returned plants. Please provide photo evidence within 24 hours of receiving the plants.
Disease
Our plants are disease-free. If you suspect something wrong, please provide photo evidence immediately and we will respond accordingly.
Damaged during transit
While the risk of sending plants via courier is yours, we will replace plants that arrive dead. When plants arrive damaged but salvageable, we ask that you nurture them back to good health. Please send photo evidence immediately upon opening the box.
How do I report a problem?
- Please bring any problems to our attention within 24 hours of receiving your plants.
- All problem reports must be accompanied by photo or video evidence.
- Please take a photo of the whole plant with the tag clearly visible.
- Also take close-ups of the problem area.
- Ensure that your camera places focus on the areas you want to highlight.
- Send us the photos/video ASAP with a description of what the problem is.
See our full Terms & Conditions.
Growing Q&A
I have just adopted plants and they have white spots on them. What is it?
The white spots sometimes seen on adopted Dagga Farmacy plants is spray residue from our treatments of copper soap or bio-sulfur. Even though these residues can easily be mistaken for powdery mildew, they are broad-spectrum fungicides used to protect against powdery mildew.
What products do you offer?
What growing medium do your plants come in?
We use a mixture of sphagnum peat moss and perlite, to which we add a slow-release fertiliser programmed to release nutrients over 4 months at soil temperature of 21°C.